Help Centre

Have questions about or something wrong with your Stoov? Visit our Help Centre for an instant solution. If you still can't figure it out, we will automatically contact you within 1-3 working days

Due to the current high demand at our customer service, it may take a little longer to receive a response from us. Starting multiple conversations about the same issue won’t speed up the process and may even increase wait times.

⏱️ Other questions? In this case, it may take slightly longer to receive a reply

Opening hours
Monday to Friday 9:00 - 16:00